Privacy Policy

At Loveless Ranch, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or make a purchase from us. By accessing or using our services, you agree to the terms outlined in this policy.

  1. Information We Collect:

    • Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
    • Payment Information: We do not directly process or store payment information. All payments are securely processed through third-party payment processors, and we do not have access to your credit card or other financial details.
    • Log Data: We collect information that your browser sends when you visit our website. This may include your IP address, browser type, browser version, pages visited, time and date of visit, and other statistics.
  2. Use of Information:

    • We use the collected information to process and fulfill your orders, communicate with you about your purchase, provide customer support, and improve our services.
    • Your email address may be used to send you promotional and marketing materials if you have opted to receive them. You can unsubscribe from these communications at any time.
    • We may use aggregated and anonymized data for statistical and analytical purposes to understand trends, preferences, and customer behavior, without identifying individuals.
  3. Data Retention:

    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
    • We will securely delete or anonymize your personal data when it is no longer needed.
  4. Information Sharing:

    • We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
    • We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you (e.g., shipping companies).
    • We may disclose your personal information if required by law or in response to a valid legal request.
  5. Data Security:

    • We take reasonable measures to protect the security of your personal information and use industry-standard encryption technologies to ensure the integrity and confidentiality of data transmitted between your browser and our website.
    • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  6. Third-Party Links:

    • Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites, and we encourage you to review their privacy policies.
  7. Children's Privacy:

    • Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.
  8. Updates to the Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised policy will be posted on our website with the updated date.

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our customer service team. Thank you for trusting Loveless Ranch with your personal information.